Sofdesk is powered with Mutilevel User Hierarchy capability. Tickets and can be assigned to Admin who can further assign it to Department Leaders. Leaders can assign the tickets to agents.
Sofdesk comes with a modern and powerful admin dashboard to control all aspects of the system. Easily manage your users, tickets, settings, departments, articles and much more.
Clean and responsive layout of the design makes the your user experience seamless on any device.
Every employee of the department gets his/her own dashboard to work on the tickets assigned to them.
Customers can create their account or use social login to submit tickets. They can then track the progess and replies to their queries through customer dashboard.
It's time to change the way people go through your article. Sofdesk has unique to article styles.
Fully loaded with modern features like Laravel 6+, bootstrap 4 and many more. We are ready to give your customers best experience.